Did you know you can visit our libraries with questions about the government? At the Digital Government Information Point (IDO), we can help you with all kinds of government-related questions. Did you receive a letter but don't quite understand it? Are you turning 75 and need to renew your driver's license, but don't know where to start? Or are you having trouble logging in with your DigiD? You can come to us with all these kinds of questions during our IDO consultation hours. Questions about digital banking Do you have questions about banking? For example, do you want to know how to print bank statements or how to get your bank app on your mobile phone? Nowadays, you can find all the information online. But what if you can't find it online? Or would you prefer to discuss your question with someone in person? Our staff are happy to help you with this as well. No appointment needed No appointment needed, just drop in! Sometimes it's helpful to call ahead. This way, we can let you know what information is important to bring to your consultation hours so we can get started right away. Practical information The information desk is always free, even if you're not a library member.